Account & Technical Support
Login issues, account verification, profile changes, OTP problems, or technical assistance.
Visit Help Centre →
Whether you represent a school, government department, NGO, foundation, industry partner, or educational institution, our team is ready to understand your needs and explore how we can work together.
Looking for platform help? Visit our Help Centre or contact the Support Team.
START HERE
Pick a topic above or in the form below. We route each inquiry to the appropriate team — no need to send multiple messages.
Share a few details about your organization and requirements. Our team will review your inquiry and route it to the appropriate person.
Choose the address best suited to your request so your message reaches the right team.
Platform support is handled separately from institutional and partnership inquiries.
Login issues, account verification, profile changes, OTP problems, or technical assistance.
Visit Help Centre →Questions regarding registrations, bookings, organizer policies, or applicable refunds.
Contact Support →Request access, correction, or deletion of personal information.
Submit a Privacy Request →Report harassment, impersonation, harmful content, or any concern involving the safety of a minor.
Report a Safety Concern →We typically respond within 2–3 business days. Complex institutional inquiries may require additional review.
Share your information and select the appropriate inquiry category.
Our team reviews the request and identifies the appropriate department.
A relevant team member responds to understand your needs and possible next steps.
We may schedule a discovery conversation, demonstration, or partnership discussion.
Find guidance on accounts, events, school profiles, applications, platform features, privacy, and safety without waiting for a response.